Payment Policy

Luxyecs
UNITED KINGDOM
Email: info@luxyecs.com

Scope and Purpose
This Payment Policy governs all transactions on the Luxyecs website. By completing a purchase, you confirm your agreement to the terms specified below.

Accepted Payment Methods
We offer secure, convenient payment options to enhance your shopping experience:

• Credit/Debit Cards: Visa, Mastercard, American Express (Amex), UnionPay
• PayPal: Secure online payments through your PayPal account
• Apple Pay: Seamless payments on Apple devices
• Google Pay: Quick payments on Google-enabled devices
• Bank Transfer: Direct transfers (please contact customer service for instructions)

Currency
All prices on our website are displayed in British Pounds (GBP), and transactions will be processed in GBP.

Payment Security
Your security is our priority. We use Secure Socket Layer (SSL) encryption to protect your payment information throughout the transaction process.

Billing Information
To make a purchase, you must provide accurate, up-to-date billing information. By entering your payment details, you authorize Luxyecs to charge the specified order amount to your selected payment method.

Order Confirmation
After a successful transaction, you will receive an order confirmation email, which includes your order details, total cost, and shipping information.

Payment Issues
If there is an issue with processing your payment, our customer service team will contact you via email or phone. Please ensure that your contact details are current and accurate.

Failed Transactions
If your transaction fails, please verify the following:

• Correct payment details
• Validity of your card (not expired)
• Sufficient funds or available credit
• Your bank or payment provider for any restrictions

If you still experience issues, contact our customer service team for assistance.

Fraud Prevention
At Luxyecs, we prioritize fraud prevention. We may perform additional verification checks to confirm transaction authenticity. If your order is flagged for potential fraud, our customer service team will contact you for verification.

Refunds and Chargebacks
Refunds will be processed in line with our Return and Refund Policy. In case of a chargeback, we may dispute the claim if the transaction is valid. Fraudulent activity may result in account restrictions or termination of access to our services.

Contact Information
For questions or concerns regarding this Payment Policy, please reach out to our customer service team:

• Email: info@luxyecs.com

Legal Rights
This policy does not affect any statutory legal rights you may have.

Need Help?
Visit our FAQ page or contact customer service for more information.

By completing a purchase on our website, you confirm that you have read and agree to this Payment Policy.