FAQ

1. How long does it take to deliver the order?

On average, our crew takes 1-3 business days (Mon-Fri) to prepare everything and ship your package. After that, it should arrive within another 3-9 business days (Mon-Fri).

2. What if my order is delayed?

Things happen, right? A small delay is usually due to weather, overworked drivers, etc. Your package should be there within 12 working days (max 3 handling and 9 transit) - wait 3 extra days on top of the 12 and if your package is still not there, let us know at info@luxyecs.com

3. Can I return the items?

Absolutely. We have a 30-day return period. So you have plenty of time to find out if the item suits your style.

4. What payment methods do you accept?

You can pay with:

Credit/Debit Cards: Visa, Maestro, Mastercard, American Express (Amex), UnionPay
Apple Pay
Google Pay
Shop Pay